Privacy Policy

Privacy Policy – EW Flower

Effective Date: 10/01/2026

At EW Flower, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase our products, or contact us.

1. Information We Collect

We may collect personal information such as:

Name, address, email, and phone number
Payment and billing details
Order history and preferences
Any information you provide when contacting us

We collect this information only to provide our services and improve your experience.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you about your orders or enquiries
Provide customer support
Send promotional offers or updates (only if you have opted in)
Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.
We may share your information with trusted service providers who assist us with:

Payment processing
Order delivery
Website hosting and maintenance

These providers are only permitted to use your information as necessary to perform their services.

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie settings in your browser.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your personal information (subject to legal or contractual obligations)
Opt-out of marketing communications

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the most recent version.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.